Reference

Open the unlockffbeta Privacy Policy

unlockffbeta explains how we collect, use and protect the details connected with your account, device and wallet activity.

Account dataDevice choicesWallet referencesPolicy requests
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unlockffbeta Open the unlockffbeta Privacy Policy
CONTACT THE TEAM

Ask for policy help beside your account

A clear contact route helps you act on this Privacy Policy without guessing where to send a request.

Account requests Send a Privacy Policy request through the account support path when you need access, correction or deletion details. We use the account identifier and phone verification step to reduce the chance that private records are discussed with the wrong person.
Wallet references For DANA, OVO, GoPay or QRIS questions, share the payment reference and the affected account step rather than private wallet credentials. We use that reference to trace status without asking for your wallet password.
Login concerns If a device sign-in creates a privacy concern, tell us whether you used a mobile browser or desktop path and describe the account step involved. That detail helps us separate a cookie request from an access-security request.
DATA HANDLING

See how we keep policy requests clear

We keep this Privacy Policy practical by linking each data use to an account action you can recognise.

Account security

Phone verification is tied to the account access step, while device and sign-in records help us examine unusual activity. We may request an account check before releasing private details or changing a security-related record.

Cookie choices

Cookies can remember sign-in preferences, selected settings and the path you used to reach the lobby. You can review browser controls when you want to limit cookies, though some account steps may then need to be repeated.

Payment records

We keep payment references rather than wallet passwords. A DANA, OVO, GoPay or QRIS reference, plus a bank transfer or virtual account code, can help us reconcile a status with the correct account.

Device handling

Our records can include browser type, device signals and sign-in time so support can investigate an access concern. A mobile browser and a desktop browser may create different technical records during the same account step.

Retention requests

Retention depends on why a record exists, including account security, payment reconciliation or legal duties. Ask us which category applies to your record, and we will explain the available correction or removal path where local law permits.

Policy changes

When we change this Privacy Policy, we update this page so you can compare the current wording with your next account visit. Check the page before using a new account or wallet route if the handling of data matters to you.

Find answers about Privacy Policy

These Privacy Policy answers focus on the account, device and payment questions you may have before using unlockffbeta. They explain the practical request path without asking you to share private wallet credentials. Where a right or access question depends on territory, the applicable position depends on local law.

It covers details linked with your account, phone verification, sign-in device, cookies, support requests and payment references. It also explains how we use those details for access checks, security, status matching and policy requests when you use DANA, OVO, GoPay, QRIS or bank transfer.

Phone verification connects an account access request with the correct account and helps us investigate unusual sign-ins. We may use the verification status when you ask about private records, change account details or report an access issue from a mobile or desktop browser.

No. We use payment references and status details to match a wallet action with your account; we do not need your DANA, OVO or GoPay wallet password for that purpose. Do not send wallet credentials in a support request, receipt message or screenshot.

Use the account support path and state whether you want access to a record, a correction or another Privacy Policy request. Include the account identifier you can safely provide and describe the relevant step, such as phone verification, QRIS status or a device sign-in.

The period depends on the reason for keeping a record. Security logs, phone verification details and payment references may be retained for account protection, reconciliation or legal duties. Ask support which category applies to your record and whether removal is available where local law permits.

You can use your browser controls to limit or remove cookies and review the settings stored on your device. Some account or login steps may need to be repeated afterward. If a cookie choice causes an access concern, tell support which browser path you used.

Yes. Some access, correction, deletion and retention outcomes depend on local law and the reason a record is held. We assess your request against the applicable requirements, confirm the account check needed, and explain the available path without requesting your wallet password.

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